Shipping information

Where does Urban Sophistication ship?
Normally we ship worldwide. Due to COVID-19 restrictions we are currently unable to ship to some countries, which imposed limitations on shipping. These countries are permanently unavailable at checkout.

When we will my order ship? 
Here’s how it works: you order, we process, then we ship.
Ordering takes a few seconds. Processing takes 3 to 4 business days (and orders placed after 12pm ET are processed the next business day). Then one of our carriers takes it from there. You’ll get a shipment notification email with a tracking number as soon as your package ships. It’s on the way! 

How US shipping works? 
1. Standard (3-5 business days): $2.95
2. Rush  (1-2 business days): $30
PS: Standard shipping is free when you spend $50 or more. Please allow 1 to 2 business days for us to receive and process your order. 

How does international shipping works? 
Once your order is shipped, we estimate you will receive your order within 4-12 business days of its ship date. Shipping times may vary, but rest assured we work our hardest to get you your order as quickly as possible. Please note, we do not ship on the weekend or US holidays.

**Temporary COVID-19 update - For the health and safety of our team, we only have a small and very limited team on-site. We will process all orders as quickly as possible, but there may be delays due to limited staffing.