Careers
Customer Care Representative
Urban Sophistication is looking for an experienced Customer Care Representative to join our team in Tel Aviv. The individual will be responsible for managing our customer care channels and enhancing our customer experience.
Key Responsibilities:
- Manage and oversee all customer care interactions and channels.
- Evaluate and improve the customer experience.
- Resolve customer inquiries and issues with professionalism and efficiency.
Qualifications:
- Proficient in English with excellent written and verbal communication skills.
- Skillful and creative problem solver.
- Strong interpersonal skills with the ability to build positive relationships.
- Excellent attention to detail and organizational skills.
- Capable of thriving under pressure in a dynamic, fast-paced environment.
- Basic Microsoft Excel skills.
- Ability to multitask and prioritize effectively.
How to Apply: Interested candidates should submit their resume to paulina@urbansophistication.com with the subject line "Customer Care Representative Application - [Your Name]".
Fashion Designer
Urban Sophistication is looking for a fashion designer to join our expanding design team. This position involves working closely with our Fashion Director and contributing to all stages of the design process, from collection inception to execution.
Key Responsibilities:
- Design and develop a wide range of products, including clothing, bags, and iPhone cases, from initial concept through to the finished product.
- Coordinate with global suppliers to ensure seamless execution.
Qualifications:
- Degree in Fashion Design from a leading institution.
- 1-2 years of professional experience in fashion design.
- Proficiency in Adobe Suite.
- Experience creating tech packs, CADs, and with pattern-making and grading.
- Fluency in English, both written and verbal.
- Strong interpersonal skills, willingness to work in a team, and a high level of organization, accuracy, and creativity.
How to Apply: Interested candidates should submit their resume to neta@urbansophistication.com with the subject line "Fashion Designer Application - [Your Name]".