COVID-19: a message to our Us family
Due to the current world situation, our website remains open to issue orders. Unfortunately, it can take longer than expected to ship your packages. But we do guarantee, to a full priority for your orders. It will take up to 48 hours for your order to ship.
We are now working with express shipping, to avoid getting you out of your house. This allows you to receive packages door-to-door.
Our #1 priority, always, is that you get your packages and be happy with your Us pieces. There are shipping restrictions at the moment that we need to apply to. We are not able to confirm you will receive the package in France, India, Italy, Philippines, Russia and Spain. So, we currently paused shipping to these countries.
As it’s a complicated situation, these plans are updated daily so we suggest you keep following updates on our website and newsletter. We are closely monitoring what’s going on and will follow recommendations from WHO, CDC, and NHS.
Please do not hesitate on contacting customer service at customercare@urbansophistication.boutique.
Stay safe,
Urban Sophistication Founders,
Neta and Elad Yam
We are now working with express shipping, to avoid getting you out of your house. This allows you to receive packages door-to-door.
Our #1 priority, always, is that you get your packages and be happy with your Us pieces. There are shipping restrictions at the moment that we need to apply to. We are not able to confirm you will receive the package in France, India, Italy, Philippines, Russia and Spain. So, we currently paused shipping to these countries.
As it’s a complicated situation, these plans are updated daily so we suggest you keep following updates on our website and newsletter. We are closely monitoring what’s going on and will follow recommendations from WHO, CDC, and NHS.
Please do not hesitate on contacting customer service at customercare@urbansophistication.boutique.
Stay safe,
Urban Sophistication Founders,
Neta and Elad Yam